Eligible Call Forwarding
Where the service applies, we can provide a number that redirects eligible recovery calls to our team. Not every call can be forwarded, and harassment is not guaranteed to stop.
Anti-Harassment Service (AHS)
If recovery agents make threatening or repeated calls, our Anti-Harassment Service provides a unique call-forwarding number that can redirect eligible calls to our experts. We offer guidance and support while your case is reviewed.
Why Choose Expert Support for Anti-Harassment Support?
RBI-Aware Guidance
We help you understand typical RBI recovery-conduct expectations so you can respond and keep records. We do not promise a particular enforcement outcome.
Lender Process Context
We share how banks, NBFCs, and fintech lenders commonly run collections so you know whom to contact and what to ask.
Support While You Decide Next Steps
We explain options for communicating with family and for following up on repayment or restructuring, without promising that distress will end.
Harassment Issues We Help With
Problem
Late-Night and Threatening Calls
Our Solution
We help you record what happened and discuss whether eligible calls can be forwarded. Harassment is not guaranteed to stop.
Problem
House or Workplace Visits
Our Solution
We help you understand typical recovery-visit rules and the usual next steps if a visit was unauthorized. We do not promise visits will stop.
Problem
Threats to Family Members
Our Solution
We explain typical rights and how to keep a record. We can discuss call-forwarding for eligible calls; we cannot guarantee family contact will end.
Problem
Misuse of Contact List
Our Solution
We help you understand how to raise a data-privacy objection with the lender. Removal of third-party numbers is not guaranteed.
Problem
Abusive Language and Intimidation
Our Solution
We offer guidance on responding and on keeping evidence for a complaint to the lender. We do not promise a particular disciplinary result.
Problem
Fear of Police Complaints
Our Solution
We help you understand notices and typical next steps. We do not promise to prevent police or court action.
Four Simple Steps for Anti-Harassment Support
1 Enrollment
1
Enrollment
Share recent call and loan details
Case Review
- Note recent calls and visits
- Collect loan and agent details you have
- Explain typical rights and next steps
Strictly confidential
2 Consultation
2
Consultation
Review how call forwarding may apply
Options Review
- Explain eligible call-forwarding, if it applies
- Discuss how to record and respond to contact
- Outline who at the lender you may need to write to
Personalized attention
3 Action Plan
3
Action Plan
Support while your case is reviewed
Ongoing Guidance
- Help describing conduct that may breach recovery rules
- Guidance on complaints you may file with the lender
- Support keeping a written record of contact
Confidential strategy
4 Support
4
Support
Help on repayment conversations too
Follow-through Guidance
- Discuss repayment or restructuring options to raise with lenders
- Help tracking written replies you receive
- Remind you that outcomes remain subject to the lender
Privacy assured
Get Support With Recovery Calls
Learn whether eligible calls can be forwarded to our team, and get guidance while your case is reviewed. Harassment is not guaranteed to stop.
Get Expert SupportYou're not alone in this journey.
What Our Clients Say
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After months of stress and harassment from recovery agents, Expert Support came to my rescue. They handled all discussions professionally and helped me manage my loan dues at much better terms than I expected. The entire team is knowledgeable and supportive.
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The team at Expert Support is amazing! They understood my financial situation and provided a customized solution. Their constant support and guidance helped me manage all my loan dues. I'm now stress-free and couldn't be happier. Highly recommended!
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I was struggling with multiple loan EMIs and credit card payments. Expert Support helped me consolidate everything and discuss better terms with all my lenders. The process was smooth and transparent. Thank you for giving me peace of mind!
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Excellent service from Expert Support! They helped me manage my multiple credit card dues efficiently. The team was professional, responsive, and always kept me informed throughout the process. I highly recommend their services to anyone struggling with loan dues.
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I have started using Expert Support services. I am satisfied with them. They listen to our problems patiently and guide us whenever required. And their core team of experts and financial advisors is supportive and helpful. Their guidance will help manage all the loan and credit card payment issues.
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When you are in financial distress and pain, it is difficult to think clearly and make good decisions. During my uncertain time, I have always received great advice from the Expert Support team. Everyone I've interacted with has been really helpful and has understood my situation, always providing the best solution and constant support.
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My special thanks to Expert Support for helping me discuss with the lenders. Kudos for the regular follow-up, managing my loan, and helping me come out of loan dues within a structured timeline. Thank you, Expert Support Team.
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I have been taking Expert Support's services since April. As a first-time defaulter, I was too scared to face all the banks and did not know how to talk to them and handle the situation gracefully, but they have been very helpful. Very supportive and proactive. They handled all situations with ease when I sometimes lose my cool. One of my cards was managed very recently with all their help. So, Thank you Expert Support.
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Hi Expert Support team, your support has been fabulous! I have been through very difficult times post COVID to continue paying back my loans and cards. Due to job issues and the pandemic, I really lost my way to pay back my EMIs. With Expert Support being so patient with me, I am able to handle the situation and my emotional state as well. I can always recommend services from Expert Support.
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Thank you for solving my loan default problem. I can't imagine how I would have solved it on my own. Working with you was a great relief!
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I was being harassed by recovery agents for the last 5 months and then Expert Support came to the rescue! Their program is the best solution to get out of heavy loan dues and I am really thankful to them that they saved me from financial stress.
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I am really thankful to Expert Support for helping me to resolve my personal loans. I never knew that it was possible! I had almost given up and reconciled to my fate that I will be considered a defaulter for the rest of my life. In less than 18 months, I am now debt free!
Frequently Asked Questions
Find comprehensive answers to common questions about loan management, loan EMI, recovery harassment, and how we can help.
RBI recovery-conduct rules expect civil behaviour, identity, and limits on timing. We help you understand those expectations and how to keep a record if they are broken. We cannot guarantee a visit will not happen.
Where you authorize us and a call is eligible for forwarding, it can be redirected to our team. Not every call can be forwarded, and lenders may still contact you through other channels.
We can still review the situation and discuss call-forwarding where it applies. Complaints to the lender, RBI, or other desks are yours to file; we do not guarantee an enforcement outcome.
Yes. We can discuss repayment or restructuring options to raise with lenders. Any plan is subject to lender approval. Harassment stopping is not a condition we can promise.
After enrollment we review whether call-forwarding applies to your case. Timing varies. Protection is not immediate and is not guaranteed.